Paid Features: who sells them, renewal, cancellation, withdrawal and money back.
1. What is paid
Colours (a coloured outline and title on your name) and Parliament plans for teams, each monthly or yearly. Everything else in Popverdict is free.
2. Who sells Paid Features
Paid Features are bought in the Popverdict app, not on the website. In the iPhone and iPad app, they are sold by Apple through the App Store, under Apple's terms, and paid with your Apple Account. In the Android app, they are sold by Google through Google Play, under Google Play's terms, and paid with your Google account. We provide the Paid Feature itself and support for it. Your card details never reach us.
3. Prices
The price is the store's, in your currency, including any tax the store charges, and is shown in the app before you pay.
4. Renewal and cancellation
A subscription renews automatically for the same period — a month or a year — until you cancel it. You can cancel at any time with effect from the end of the current period: for a purchase in the iPhone or iPad app, in your Apple Account's subscription settings; for a purchase in the Android app, in Google Play → Subscriptions. In the app, Settings → Manage subscription opens the right place. Deleting the app or your Popverdict account does not cancel a subscription; cancel it with Apple or Google. If you need help, write to team@popverdict.com. Once you cancel, nothing more is charged, and you keep the feature until the end of the period you paid for.
5. Your statutory right of withdrawal
As a consumer, you may withdraw from a purchase within 14 days. Apple and Google handle the withdrawal under their own terms, which explain how. If you asked for a Paid Feature to start straight away and confirmed that you knew you would lose this right, the right ends once the feature has been provided.
6. Our money-back promise
In addition to your statutory rights: if you are not happy with a new subscription, write to team@popverdict.com within 14 days of the first payment and we make sure you get a full refund, even if you have used the feature. For a purchase in the Android app, we refund it through Google Play. For a purchase in the iPhone or iPad app, only Apple can refund: request it at reportaproblem.apple.com, and tell us if you need help. Refunds go back to the payment method you used.
7. If a Paid Feature does not work as promised
Your statutory rights are not affected. Tell us at team@popverdict.com and we put it right, or refund you, in line with those rights.
8. Price changes
We may change the price of a subscription for future periods. We tell you at least 30 days before the new price would apply to you. The new price applies only if you accept it; if you do not, your subscription ends at the end of the period you have paid for.
9. Buyers under 18
If you are under 18, you need the permission of a parent or guardian before you buy a Paid Feature.